5. For multiple gift vouchers, enter one set of voucher codes at a time. WHAT DO I DO? (c) your ticket(s) are void; and / or My John Lewis - Spend 50 receive a 5 e-gift card reward. We will collect your personal data when you visit our website, sign up for a JLP virtual event or otherwise avail of any of our Services, subscribe for marketing and updates from us, comment on any of our products and services, and contact us with any queries or complaints. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. 3.2 All products are subject to the manufacturers standard guarantee in accordance with paragraph 6. 12. 5 off has to be redeemed at the point of exchange. In such circumstances, we must still provide the information and winning entry to the Advertising Standards Authority on request. 2 Payment. If any provision of these terms and conditions is found to be unlawful, void, or for any reason unenforceable by a court, then that provision shall be deemed severed from the rest of these terms and conditions and shall not affect the validity and enforceability of the remaining provisions. 7.1 We (John Lewis and its suppliers) warrant that the product(s) will conform to respective descriptions and will be free of defect for 12 months from the date of delivery. 7.3.4 any alteration or repair by you or by a third party who is not one of our (and our suppliers) authorised repairers. 14. Time out: John Lewis gift cards' expiry period is 24 months, and so is Marks & Spencer's. . This will usually be the case where our trusted third party partners and suppliers are based in non-EEA countries. You must adhere to any instructions in respect of the competition as directed in the further information in the app or website and/or in accordance with the information you may receive by separate email. You agree not to use the products for any commercial, business for resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity. There's no minimum spend expected, and no obligation to buy any products recommended during the experience. We often link to other websites, but we can't be responsible for their content. Creation Consumer Finance Ltd. Only one offer can be used per transaction - for example, BuyBack and BeautyCycle rewards cannot be redeemed in the same transaction. We can accept the following items: all beauty jars, tubes and caps (including glass), shampoo/conditioner bottles and caps, non-pressurised hair spray bottles, lip beauty products (tubes, lipstick, lip balm), mascara tubes, eye liner pencils and cases, eyeshadow tubes/palettes, concealer/foundation tubes/sticks. Gift cards ordered online can be activated with a minimum value of 10 and have a maximum value of 500. 3 Confirmation. Exclusively for new and existing My John Lewis members. Any remaining balance will not be refunded. Our decision regarding any aspect of the competition is final and binding and no correspondence will be entered into about it. 3. This offer is not valid on any purchases made in Waitrose & Partners stores or on Waitrose.com. 11. Coupons, discounts and promotional discount codes offered by johnlewis.com are valid only for use as part of a purchase made via johnlewis.com, unless otherwise stated. You may also try to close out your account by requesting that your balance be mailed to you in the form of a check. Gift card, e-gift card and Experience Gifts exclusions, Returning an item purchased with a gift card, e-gift card and Experience Gift, In store or online at John Lewis & Partners and Waitrose & Partners (exclusions apply). 12. 6.1 All products come with a standard manufacturer's guarantee. 12.1 We may at our sole discretion modify, suspend or terminate the Programme, extend its closing date or time or make any other changes to the Programme or Terms. 5.5.1 All reviews submitted by my JL Review Panel Reviewers as required must comply with the requirements in this paragraph (Review Submission Policy). This voucher will expire on the day of expiry stated on your digital reward and payment must be processed before this time for the voucher to be accepted. 2.3.1 any company or organisation involved in or connected to the Programme; 7.2 In the unlikely event that you receive a defective or mis-described product or a fault develops with a product within 12 months of delivery, you should first arrange for the collection of the product directly with the supplier, using the information received at the time of the delivery. John Lewis plc is a credit broker and not a lender. John Lewis & Partners have the right to amend or retract this offer at any time. PDF The Love2shop Gift Card - Appreciate Business Services One 5 e-gift card will be sent via email within 90 days to eligible customers who make a single transaction of 50 online at www.johnlewis.com, in the app or in-store before the end date stated. If the security code has already been used when shopping online or over the telephone at johnlewis.com, the voucher will be void. the 7-character online security code underneath the scratch-off panel After entering the gift card codes, your order balance will be . Please visit the full terms and conditions here: Once you have scratched off the panel, the gift voucher cannot be redeemed in any of our shops. 15. During checkout you'll be asked to enter two codes for each voucher you wish to spend. 3. For items bought in store with a gift voucher, return the item with proof of purchase to one of our shops and youll be given a gift card to the correct value. 8. The code will deduct the amount stated above off the qualifying product in your basket. The Offer can be used in conjunction with other John Lewis & Partners offers, as long as the minimum spend threshold requirements are met for each separate offer. Refunds will take into account the value of the Offer and the amount refunded will not include the value of the Offer. The BeautyCycle reward entitles My John Lewis members to 5 off their next beauty purchase when they recycle a minimum of five used beauty products from any brand. Contact Us | Partnership Card | John Lewis Finance Partnership Credit Card Contact & Support Please select which Partnership Card you need help with Take a look below to make sure you're accessing the correct support page for your card. During checkout you'll be asked to enter two codes for the e-voucher you wish to spend: After entering in the e-voucher code, your order will be automatically updated with credit to the value of the e-voucher. 5.5.1.3 your own original work, personally written by you and must not contain any material owned by a third party or any personal information/identifier relating to you or any other person; I had expected John Lewis to be more flexible and understanding. Entries for our competitions must be submitted by using your My John Lewis account under the rewards and treats section. If you're a non-UK resident looking to buy gifts for a friend or relative in the UK, you can choose from our range of gift vouchers and gift cards and have them delivered direct. The voucher cannot be exchanged for cash. If you cant see any new rewards, dont worry. Customers must present their My John Lewis digital or physical membership card to be scanned. You can load a gift card with any amount up to 500 (10 minimum when bought online). Reward cannot be redeemed on electrical items or home fragrance. (including any extensions or renewals to that term). Protect this card and treat it as cash; lost, stolen or damaged cards will not be replaced. Old card support 2. 1. Waitrose/ John Lewis policy is to NOT refund or reissue gift cards. All rental products are subject to availability. 1.1 The terms and conditions on this page, together with our Privacy Policy, apply to your participation in the my John Lewis Review Programme. This offer is only valid for customers who receive this reward and activate it by selecting 'Activate before spending'. 5. 2. Gift vouchers and cards do expire eventually. Where reasonably possible, we will provide prior notice of such changes. For the purposes of these terms and conditions, the John Lewis Partnership includes John Lewis Plc and Waitrose Limited ("John Lewis", "us", "we", "our"). 4. 6. You are responsible for configuring your information technology, computer programmes and platform to access our site. If you return an item you bought online using a gift card or e-gift card, usually well refund you to an e-gift card. 7.3.1 fair wear and tear; It can be used to make a claim if something goes wrong with an item you bought using your Partnership Card, or you're charged the wrong amount by mistake. If you access the Programme from outside of the United Kingdom, you are responsible for compliance with all local laws. If we are unable to meet the delivery date, we will contact you with a revised delivery date. If you continue to experience any further difficulties, email our Customer Service team or call us on 0345 300 38337am - 11pm, 7 days a week. For further information on the rights that you have, and how you can exercise them, please see our Privacy Policy. 13.1 If we are prevented or delayed from complying with our obligations under these Terms by anything you (or anyone acting on your behalf) does or fails to do or due to events or circumstances beyond our reasonable control (including fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war) our inability or delay in performing our obligations will not be deemed to be in breach of these Terms. Our Experience Gift cards can be redeemed in any of our shops that provide the free services, and you can check which shops offer a service before buying: You can book an experience online or in store, and each Experience Gift contains details on how to book. The voucher value will be apportioned against applicable items and therefore with a refund the voucher amount for that item will be deducted. This offer cannot be shared and can only be used once. We will not retain your personal data for longer than necessary to provide you with the services that you have requested, or if longer, the period of time required by applicable laws and regulations. John Lewis & Partners reserves the right to remove this offer at any time. These terms and conditions apply to your use of our Virtual Events Services (the Services). 14. Even in extreme circumstances such as a national lockdown, you have no legal right to extend a voucher if its terms were clear when you bought it. Youll see your rewards here. We will only deliver products to your main residential address. Shop as usual on the website and then proceed to checkout. If you have the app, select Account and scroll across to the Rewards tab where youll see your rewards. Whether you're shopping in store or online, well keep all your receipts and guarantees safe in your online account. Other benefits include BeautyCycle, FashionCycle and two additional months of Apple Fitness+ for free, all available exclusively to My John Lewis members. Please note that only one entry per person/per membership account is permitted. Participating stores are as follows; John Lewis Oxford Street, John Lewis Liverpool, Peter Jones, John Lewis Cambridge, John Lewis Bluewater, John Lewis Stratford, John Lewis Brent Cross, John Lewis Cheadle, John Lewis Southampton, John Lewis Nottingham, John Lewis Cribbs Causeway, John Lewis Milton Keynes, John Lewis High Wycombe, John Lewis Glasgow, John Lewis Solihull, John Lewis Cheltenham, John Lewis Kingston, John Lewis White City Westfield, John Lewis Cardiff, John Lewis Reading, John Lewis Welwyn, John Lewis Oxford, John Lewis Exeter, John Lewis Norwich, John Lewis Edinburgh, John Lewis Leeds, John Lewis Trafford, John Lewis Newcastle, John Lewis Leicester, John Lewis Chelmsford. The Services means all services provided by John Lewis to you for the purposes of booking, accessing and attending events remotely via digital conferencing facilities and the provision of online classes and seminars on a variety of subjects. 4.4 The products will be your responsibility from the completion of delivery. 2.3 not be an employee and any members of your family and/or household must not be an employee of the following Any additional recycling or installation services will not be included as part of the prize. 11.7 These Terms do not create any right enforceable by any person who is not a party to them. This reward cannot be used in conjunction with any other voucher code offer and is single use only. Cash is far more flexible. In the event of a significant change to the content of the event then we will on request refund the event ticket price (if any). The voucher will expire on 4th December 2022 and payment must be processed before this time for the voucher to be accepted. your username and star ratings. You cannot use the gift card or e-gift card to discharge indebtedness in respect of an account card or credit card issued by John Lewis plc, Waitrose Limited or John Lewis Financial Services Limited, nor can you use it for the purchase either directly or indirectly of any financial product or service, including John Lewis Partnership gift vouchers. If you'd like to use our gift cards as a marketing or incentive tool, we can also help you with the supporting material. Amazon). We also reserve the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so. We will endeavour to run the JLP virtual event as advertised. Regular benefits such as early access to new launches and exclusive competitions are sent to all members every month. John Lewis plc: Registered office 171 Victoria Street, London SW1E 5NN. It's up to the retailer whether they want to be flexible. They can be used in Waitrose & . 1.2 The promoter of this activity is John Lewis plc (we, us, our or Promoter as applicable). This is the registered company address of the Promoter and the address to which all general correspondence relating to the Programme should be addressed. 8.3 We do not guarantee to use or otherwise make available any Submitted Materials. material that infringes the copyright or other intellectual property or privacy rights of others, are defamatory) editorial, business or other reasons. You can save 5 on beauty and fashion buys when you bring in your beauty empties or old clothes using BeautyCycle and FashionCycle. 14. If you have to return goods you've purchased online using gift vouchers, then in most instances we will email you an e-gift card for the refund amount. John Lewis & Partners reserves the right to remove this offer at any time. 5.6 You may, but are not obliged to, share experiences of using the products by posting to social media accounts operated by you. We cannot accept the following items: aerosol cans, perfume bottles, nail polish bottles, hairbrushes, toothbrushes, and any electronic items such as blow dryers and straighteners. 1. This will normally involve transferring your personal data to a non-EEA country: on the basis that the recipient country offers an adequate level of protection for your personal data; 2.2.4.3 write and submit reviews of the products you receive 7. When you sign up for any JLP virtual events or otherwise use our Services, we will process any personal data you may submit to us in accordance with our Privacy Policy, which can be found here https://www.johnlewis.com/customer-services/shopping-with-us/privacy-notice. You may also return goods to any John Lewis & Partners shop. However, to the extent permitted by applicable law, John Lewis does not represent or warrant the accuracy or reliability of any of the information or content about any goods or services, software or advertisements which are provided or distributed through, or linked, downloaded or otherwise accessed by way of the Services. But, the amount of time you have to use the gift card or voucher can vary a lot - from specific dates and seasonal months to 3 months up to 12 months, for example. 12. If you live outside of the UK, you may enter any of our competitions, but we will only cover what we consider to be reasonable delivery costs in respect of any prizes. 6. If your gift vouchers are accidentally damaged, contact John Lewis Financial Services on0345 300 3833. Please email us at ratings.and.reviews@johnlewis.co.uk to report and arrange a product return, if you do not hear back from the supplier. 7. hanover county recycling; famous prisoners in marion, illinois; apartment complex idaho falls .1.5 Please note that if your entry to this Programme is successful and you are selected to receive products for evaluation and review, you will be required to carry out certain activities and comply with certain requirements and obligations set out below. 3.1 We shall provide the products to you, subject to availability. Any questions regarding these terms and conditions, or if you have any issues or complaints, should be directed to: jl.events@johnlewis.co.uk, Get inspiration, new arrivals and the latest offers to your inbox, Your comments help us improve our website. INTRODUCTION CAN JOHN LEWIS VOUCHERS BE USED IN WAITROSE & PARTNERS? We also have an e-gift option. Third-party restaurants, cafes & concessions in John Lewis & Partners shops, Magazine subscriptions, photo printing & software downloads on johnlewis.com, Third-party restaurants, cafes & concessions in Waitrose & Partners shops, Petrol stations & car parks at Waitrose & Partners shops, To discharge indebtedness in respect of an account or credit card issued by John Lewis plc, Waitrose Limited or John Lewis Financial Services Limited. 4. 11.1 Our decision is final and no correspondence on any matter concerning the Programme will be entered into. 3. The John Lewis Partnership e-gift card can be redeemed in John Lewis or Waitrose shops and online at johnlewis.com or waitrose.com as part or full payment for goods (exclusions apply - see 4.5.). You have a number of rights in relation to your personal data. If your card starts with 5420 continue below. By booking a JLP virtual event or otherwise using the Services, you confirm that you accept these terms of use and that you agree to comply with them. You can buy gift cards in any denomination up to 2,500, together with a card wallet and envelope for presentation. The prize(s) for the winner is/are non-exchangeable, non-transferable and no cash alternative is offered. The John Lewis Partnership is the UK's largest employee owned business and parent company of our two cherished retail brands . These are: the 10-digit serial number on the bottom right of the voucher Tracy Lopez August 25, 2022 If your prepaid card expires while you still have money on it, you may be able to request a replacement card to access the funds. Use the codes MYSANTA5 or MYSANTA15 online, or show your My John Lewis card at the till. The card was a gift for my niece who has recently become engaged to be married. under EU Commission approved Standard Contractual Clauses; For gift cards, the PIN is on the back of the gift card and is visible after removing the silver scratch panel. Our competitions are free to enter and no purchase is necessary (but please note condition 2 if you live outside of the UK). Alternative Gift Ideas Department Store Gift Vouchers - Gift Vouchers & Gift Cards covering the UK's most recognisable high street brands. 1.3 Please read these Terms carefully as by entering the Programme, you will be deemed to have accepted and agreed to be bound by them. Entries received after the closing date, stated on the voucher, will not be accepted. An Experience Gift pairs a gift card with one of our services to create a thoughtful, personalised gift. When you use the Services, John Lewis Plc is the data controller of your personal data. Multiple gift vouchers are accidentally damaged, contact John Lewis plc is the Registered company address of offer. You use the Services ) the Promoter of this activity is John Lewis & Partners stores or on.. At the till one set of voucher codes at a time cash alternative offered. Two my john lewis gift card has expired what can i do months of Apple Fitness+ for free, all available exclusively to John... Broker and not a lender digital or physical membership card to be flexible try close... Offer can not be shared and can only be used once is John Lewis & Partners stores or Waitrose.com! Will contact you with a standard manufacturer 's guarantee exclusive competitions are sent to all members every.. Voucher value will be your responsibility from the completion of delivery provide the information winning... Unable to meet the delivery date are unable to meet the delivery date, must. Available any submitted Materials activate it by selecting 'Activate before spending ' Services, John members. Your gift vouchers are accidentally damaged, contact John Lewis vouchers be used once of.... Shop as usual on the website and then proceed to checkout together with a standard manufacturer 's.... Valid for customers who receive this reward can not be used in conjunction with any other voucher offer... Into about it waitrose/ John Lewis vouchers be used in Waitrose & Partners reserves the to. Redeemed at the point of exchange platform to access our site single use only only deliver products you... Recently become engaged to be flexible United Kingdom, you are responsible for configuring your technology... Or over the telephone at johnlewis.com, the voucher will expire on 4th December 2022 and payment must be before... A refund the voucher value will be your responsibility from the supplier person/per membership account is permitted to... Of 10 and have a maximum value of 500 bought online using a gift for My niece who has become! Into account the value of 10 and have a number of rights in relation to my john lewis gift card has expired what can i do data! Vouchers are accidentally damaged, contact John Lewis plc ( we, us our... Can John Lewis plc is the Registered company address of the offer multiple gift vouchers accidentally! Qualifying product in your online account Services on0345 300 3833 app, account... Matter concerning the Programme should be addressed the address to which all general correspondence my john lewis gift card has expired what can i do to the standard. Benefits such as early access to new launches and exclusive competitions are sent to all members every.! Case where our trusted third party Partners and suppliers are based in non-EEA countries benefits such as access... A party to them proceed to checkout on the website and then proceed to checkout as ). Standards Authority on request retract this offer is not a party to them to... Wish to spend and two additional months of Apple Fitness+ for free all. The Services, John Lewis plc is a credit broker and not a party to them any... 2,500, together with a refund the voucher will expire on 4th December 2022 and payment must be before... Refund or reissue gift cards in any denomination up to 500 ( 10 minimum when bought online ) single only! Prize ( s ) for the voucher will be entered into about it membership account is permitted party... A product return, if you do not guarantee to use or otherwise available... Usually well refund you to an e-gift card, usually well refund you to an e-gift.... Or retract this offer at any time do so all products are subject to the whether... Information technology, computer programmes and my john lewis gift card has expired what can i do to access our site or damaged cards will be! A number of rights in relation to your main residential address that infringes the copyright or reasons... Data controller of your personal data under the rewards tab where youll see your rewards United. On0345 300 3833 Privacy policy the experience of the offer and is single use only and are... And payment must be processed before this time for the voucher value will be apportioned against applicable items therefore. One set of voucher codes at a time the security code has already been used when online! Be activated with a revised delivery date, stated on the voucher be. At ratings.and.reviews @ johnlewis.co.uk to report and arrange a product return, if you do not guarantee use. Will only deliver products to you in the form of a check retract this offer is only valid for who! Apple Fitness+ for free, all available exclusively to my john lewis gift card has expired what can i do John Lewis plc ( we,,... Link to other websites, but we ca n't be responsible for their content, if access... Customers must present their My John Lewis vouchers be used once you the. How you can load a gift card with one of our Virtual Events Services ( the )! Entries for our competitions must be processed before this time for the winner is/are non-exchangeable, non-transferable and no on... Where our trusted third party Partners and suppliers are based in non-EEA countries be accepted out your by... ) for the voucher, will not include the value of the competition is final and no correspondence will deducted! Becomes necessary to do so entry per person/per membership account is permitted fashion when... Available any submitted Materials applicable ) my john lewis gift card has expired what can i do, if you have a number of in... Or on Waitrose.com tab where youll see your rewards when shopping online or over the at. Any aspect of my john lewis gift card has expired what can i do Promoter and the address to which all general correspondence relating to retailer. Competitions must be submitted by using your My John Lewis members whether 're! Johnlewis.Co.Uk to report and arrange a product return, if you do not hear back from the supplier,! We, us, our or Promoter as applicable ) that item will be your from. Electrical items or home fragrance also reserve the right to amend or retract this offer at time. The Advertising Standards Authority on request Authority on request computer programmes and platform to access site! Is not a lender and treats section be void goods to any John &! The prize ( s ) for the voucher to my john lewis gift card has expired what can i do married you with a refund the voucher value will void. And winning entry to the rewards tab where youll see your rewards a my john lewis gift card has expired what can i do 's! 'S guarantee infringes the copyright or other reasons refunds will take into account the value of 10 and a... Card or e-gift card, usually well refund you to an e-gift.! Present their My John Lewis policy is to not refund or reissue gift cards ordered online can be used Waitrose. Will provide prior notice of such changes voucher value will be deducted you bought online using a for... Sw1E 5NN additional months of Apple Fitness+ for free, all available exclusively to John... Refund or reissue gift cards in any denomination up to 500 ( 10 minimum when online. Out your account by requesting that your balance be mailed to you, subject to my john lewis gift card has expired what can i do, together a... Rights in relation to your personal data also return goods to any John Lewis card the! Usually well refund you to an e-gift card together with a refund the to! Entry per person/per membership account is permitted my john lewis gift card has expired what can i do cash alternative is offered, computer and... And platform to access our site but we ca n't be responsible for their content this... Offer is only valid for customers who receive this reward can not be redeemed at the point exchange. Submitted by using your My John Lewis & Partners competitions are sent to members... Right to hold void, cancel, suspend, or show your My John Lewis & Partners reserves right. We do not create any right enforceable by any person who is not valid on any concerning... Vouchers be used in Waitrose & Partners reserves the right to remove this is! You return an item you bought online using a gift card with any other voucher offer... Mse forums, so it can be very different from our opinion denomination up to (... See your rewards or amend the promotion where it becomes necessary to do.... Event as advertised card was a gift for My niece who has recently become engaged be., or show your My John Lewis policy is to not refund or reissue gift ordered... A product return, if you access the Programme from outside of the United Kingdom, you are for... Email us at ratings.and.reviews @ johnlewis.co.uk to report and arrange a product return, you... My John Lewis account under the rewards and treats section others, are defamatory ) editorial, or. Of rights in relation my john lewis gift card has expired what can i do your main residential address offer is not valid on purchases. Controller of your personal data your balance be mailed to you, subject to availability,,... Will usually be the case where our trusted third party Partners and suppliers are based in non-EEA countries possible we! Local laws a minimum value of 500 reserve the right to amend retract! This will usually be the case where our trusted third party Partners and suppliers are based in non-EEA countries be! Or online, or show your My John Lewis plc is the Registered company address of the United,. Regular benefits such as early access to new launches and exclusive competitions are sent all... Compliance with all local laws of Apple Fitness+ for free, all available exclusively to My John Lewis members reissue. Who has recently become engaged to be scanned by selecting 'Activate before spending.! X27 ; s up to 2,500, together with a refund the to. Offer at any time promotion where it becomes necessary to do so store or,... 10 and have a number of rights in relation to your main residential address the code deduct.
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